Our customers' satisfaction is our number one priority. Please contact us at contact@thehaolife.com if you would like to request a refund or exchange.

Standard domestic delivery usually takes around 7 business days. If your order hasn't arrived within two weeks, please contact us at contact@thehaolife.com.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

If a product you want is out of stock, please feel free to shoot us a message at contact@thehaolife.com with the product you are looking for in the subject line. We will send you a notification when your product is back in stock.