Privacy Policy

Overview

Protection of your personal information and privacy is ofthe highest priority for The Hao Life (“The Hao Life,” “us,” or “we”).  This privacy policy (“Privacy Policy” or“Policy”) outlines our policies and practices with respect to how we collect,use, share, maintain, and protect your Personal Information. 

This Privacy Policy applies to all personalinformation collected from you by us through your use of this website as wellas all Personal Information you may provide to us when you interact with usoffline (“Personal Information”). 

Why Do We Collect Personal Information?

We collect and use (and, where specified, share) your PersonalInformation for the following purposes:

To process transactions: We use PersonalInformation such as name, address, email address, telephone number, financial/credit and payment card information to process your order and may need to share some of this information with delivery services and other third parties to complete the transaction.

To provide support or other services: We may use your PersonalInformation to provide you with support or other services that you have ordered or requested.  We may also use your PersonalInformation to respond directly to your requests, including requests to join or be removed from our mailing list.

To administer products: We may contact you if you purchase products to confirm certain information about your order. 

To select content, improve quality, and facilitate use of the website: We may use your Personal Information, including the information gathered from cookies to help create and personalize website content, improve website quality, track marketing campaign responsiveness, evaluate page response rates, conduct usability testing, and facilitate your use of the website (for example, to facilitate navigation and the login process, avoid duplicate data entry, enhance security, keep track of shopping cart additions, and preserve order information between sessions).

To assess use of our products:  We may track your usage of our products to determine your level of usage, and those usage statistics maybe made available to our business partners.

To protect The Hao Life’s content and services: We may use your Personal Information to prevent potentially illegal activities.

To get feedback or input from you: We may use your Personal Information to optimize our internal processes in order for us to fulfill orders placed by you.

Where do we collect Personal Information from?

We collect Personal Information from a number of sources, including: 

- Directly from customers when they interact with us;

[Insert other sources of Personal Information – common sources include social media, job applications, feedback/product reviews, third-party sources such as business partners, marketing lists, credit reporting agencies, data brokers.]

Categories of Personal Information collected in preceding 12 months:

Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.

Have we disclosed this Personal Information for a business purpose in the preceding 12 months?
Yes

Have we sold this Personal Information in the preceding 12 months?
No

Category of third parties to whom Personal Information was disclosed for a business purpose.
Service providers, such as cloud computing providers, to allow us to conduct our business.

Category of third parties to whom Personal Information was sold.
Not applicable

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Customer records including name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

Have we disclosed this Personal Information for a business purpose in the preceding 12 months?
Yes

Have we sold this Personal Information in the preceding 12 months?
No

Category of third parties to whom Personal Information was disclosed for a business purpose.
Service providers, such as cloud computing providers, to allow us to conduct our business.

Category of third parties to whom Personal Information was sold.
Not applicable

———————————————————

Purchase history and tendencies such as commercial information including records of products or services purchased, obtained, or considered, or other purchasing or use histories or tendencies.

Have we disclosed this Personal Information for a business purpose in the preceding 12 months?
Yes

Have we sold this Personal Information in the preceding 12 months?
No

Category of third parties to whom Personal Information was disclosed for a business purpose.
Service providers, such as cloud computing providers, to allow us to conduct our business.

Category of third parties to whom Personal Information was sold.
Not applicable

———————————————————

Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement.

Have we disclosed this Personal Information for a business purpose in the preceding 12 months?
Yes

Have we sold this Personal Information in the preceding 12 months?
No

Category of third parties to whom Personal Information was disclosed for a business purpose.
Service providers, such as cloud computing providers, to allow us to conduct our business.

Category of third parties to whom Personal Information was sold.
Not applicable

———————————————————

Geolocation data

Have we disclosed this Personal Information for a business purpose in the preceding 12 months?
Yes

Have we sold this Personal Information in the preceding 12 months?
No

Category of third parties to whom Personal Information was disclosed for a business purpose.
Service providers, such as cloud computing providers, to allow us to conduct our business.

Category of third parties to whom Personal Information was sold.
Not applicable

———————————————————

Profiles and Inferences such as inferences drawn from Personal Information to create a profile reflecting preferences, characteristics, predispositions, behavior, and attitudes.

Have we disclosed this Personal Information for a business purpose in the preceding 12 months?
Yes

Have we sold this Personal Information in the preceding 12 months?
No

Category of third parties to whom Personal Information was disclosed for a business purpose.
Service providers, such as cloud computing providers, to allow us to conduct our business.

Category of third parties to whom Personal Information was sold.
Not applicable

Cookies

Our website uses cookies, which are small text files that are stored on the device you use to navigate our website.  Cookies may collect information such as the pages your visit on our website, your web address, the type of browser, device or hardware you use, search terms, advertising identifier, mobile network information, and IP-based geography location. This information helps us recognize you the next time you visit our website so we can customize your next experience with us.  You can set your browser to reject and/or remove cookies at any time.  To learn more about your ability to manage cookies, please consult the privacy features in your web browser.


Analytics

We may use third party tracking tools provided bythird-party service providers to help us collect and analyze information aboutyour use of our website.  We use thisinformation to improve our website and your experience while on ourwebsite.  Most third-party analyticstools collect only your Internet-Protocol (“IP”) address assigned to you on thedate you visit our website, rather than your name and other identifyinginformation.  Although third-partyanalytics tools store a cookie on your machine to identify you as a unique userthe next time you visit our website, the cookie typically cannot be used byanyone but that third party.  Some ofthese third-party service providers may collect information from our websitefor retargeting and interest-based advertising. Some third-party service providers may also build a profile of users’online browsing activities.  For moreinformation about these forms of targeted advertising and to understand yourright to opt-out from these practices, please visit: https://optout.aboutads.info/?c=2&lang=EN

Facebook: We may use certain tools from Facebook, Inc.(“Facebook”) that enable Facebook to collect or receive information aboutactions you take on our website through the use of cookies in order to providemeasurement services, targeted ads and other services.  For more information regarding the collectionand use of such information by Facebook, see Facebook’s data Policy at: https://www.facebook.com/policy.php. 

Google Analytics: We may use Google Analytics to develop website content and to collect information regarding visitor behavior and demographics on our website.  This analytics data collected by Google is not tied to any personally identifiable data.  For more information about GoogleAnalytics, visit: https://policies.google.com/technologies/partner-sites.  You may opt out of Google’s collection and processing of data generated by your use of our website by visiting: https://tools.google.com/dlpage/gaoptout.  

Do Not Track
We do not respond to web browser “do not track” signals or other similar mechanisms. 

Third Party Practices
Our website may contain links to other websites that have their own separate terms and conditions and privacy policies.  We have no control over, and assume no responsibility for, the content, policies, and practices of any third-party website.  The terms and conditions and privacy policies of such websites govern your use of the services offered on those websites.

Security
We make every effort to ensure that information collected is not lost, misused or altered inappropriately by administering security measures.  We will maintain security measures in order to protect and safeguard your information.  However, information transferred over the internet is not absolutely secure.  As a result, we cannot guarantee that your information will not be misused or disclosed to third parties.

What Information is collected, used, and disclosed?

The Hao Life collects certain Personal Information for certain purposes and may disclose certain categories of Personal Information to third parties.  The following chart more fully explains what information we collect, why we collect that information, and whether and to whom we disclose that information to.

CHART TO GO HERE

Data Rights

We collect Subject to applicable law, you may have the right to request and obtain information about, or copies of, your Personal Information that we process, where we obtained your information, the business or commercial purpose for collecting your information, and the third parties with whom your information is shared. Lastly, you may, in certain circumstances, ask us to correct or delete Personal Information concerning you, depending on the situation and applicable laws. 

All of our processing is in support of our business.  Where we process your data based upon your consent, you may withdraw consent if you wish to do so.  

Residents of California have the following rights with respect to their Personal Information, in certain circumstances:

- The right to know the categories and specific pieces of Personal Information we have collected about you in the past 12months, the sources from which the Personal Information was collected, and the business purpose for collecting such information;

- The right to know whether and how we sell ordisclose your Personal Information, to whom we sell or disclose your Personal Information, and the business purpose for selling or disclosing your PersonalInformation;

- The right to request a copy of the specific pieces of Personal Information we have collected about you in the past 12months;

- The right to request that we not sell your Personal Information;

- The right to request that we delete the Personal Information that we have collected from you, in certain circumstances; and

- The right not to receive discriminatory treatment for the exercise of your privacy rights.

You may inquire about these rights by contacting us.  Currently, the majority of Personal Information that The Hao Life collects is not subject to the rights noted above, but it may be in the future.  If that occurs, we will provide you appropriate notice in a revised Privacy Policy. 

Upon receipt of a request to exercise your rights, we may request additional information in order to verify your identity.  To the extent possible, we will utilize information already in our possession to verify your identity.  Any information you provide in connection with such verification will be deleted as soon as practicable following your request. 

You may designate an authorized agent to make a request on your behalf.  If you submit a request through an authorized agent, we may require that the authorized agent provide proof that the authorized agent has been authorized by you to act on your behalf and may still require you to verify your identity in accordance with the above.

Children Under 16

Our website is not intended to be used by children under the age of 16.  As a result, we do not intend to collect information from children under the age of 16 and will delete any such information if we become aware that we have collected such information.  More information about the Children’s PrivacyProtection Act (COPPA) and how it protects children who use the Internet may be found at www.ftc.gov.  If a parent or guardian of a child who is under 16 years of age informs The Hao Life that the child’s PersonalInformation has been submitted to The Hao Life through the Site without the parent’s or guardian’s consent, The Hao Life will use commercially reasonable efforts to remove such information from the Site and The Hao Life’s servers at the parent’s or guardian’s request.  To request the removal of Personal Information of a child under 16 years of age, the parent or guardian should contact The Hao Life and provide information necessary to The Hao Life to assist it in identifying the information to be removed.

How will you know if the Privacy Policy is Changed?

We may update this Privacy Policy at any time.  Your continued use of our website and providing of information to us following any change of this Privacy Policy signifies your consent to such changes. We encourage you to review this Privacy Policy from time to time for any future changes.  If there is a material change to the Privacy Policy, we will email you (if you have an account with us) of such changes.

Contact Information

If you have any questions about our Privacy Policy, or if you would like to access your information we have about you or change your preferences, please contact us using the following information below:

The Hao Life LLC
99 Hudson Street

NY, NY 10013

888-664-8565

contact@thehaolife.com